Thank you for reading our customer reviews
We hope you enjoyed your visit and if you would like to contact us with your feed back please do so.
Your feed back is very important to us at the Rufford Arms Hotel & Alexander’s Brasserie. Your feed back helps us improve our service for you future visit.
If you have any comments about The Rufford Arms Hotel or Alexander's Brasserie we would love yo hear from you, your feedback is important to us. Please submit your comments or a review of your time with us below.
Called for late afternoon lunch after being recommended by two ladies in tarleton .food and service excellent cannot wait to return
Clean, comfortable room with plenty of storage and space. Breakfast excellent. Staff were very helpful and polite.
Just returned from another visit and the service & food were excellent once again. We were really impressed with the choice on the menu and the quality of the food was first class. Thanks for yet another enjoyable night out.
Having just returned from a relaxing weekend we can’t wait to re-book and again enjoy the hospitality and fine cooking at the Rufford Arms. All staff are polite and helpful, our room and bathroom was spotless. Superb value for money.
Another birthday spent here and another wonderful experience,wow is the word to use for everything from beginning to end! Always a very warm welcome,excellent service,menu and food to die for, perfectly cooked and presented.Many many thanks to Sue and all the staff,special thanks to chef Richard for another unbelievable evening.Cannot wait to our next visit.xxx
We have spent the night here with our two children 4 & 5 twice and I have to say that this is the best hotel to cater for children. The beds are fantastic, the rooms very clean and modern, breakfast is amazing and the staff cannot do enough for you.
We visited Rufford Arms last night with friends and had a wonderful meal. I required a gluten-free meal which the chef cooked from my menu choice without prior notice, they even provided hot gluten-free bread which is a rare treat in any restaurant. First class food from friendly polite staff.
Our first visit and amazing experience, attention was paid to every detail restaurant was clean, food was delicious, staff immaculately dressed, they were attentive but not intrusive, value for money was incredible, we’ve booked for Mother’s Day and I am so looking forward to it. Thanks for a great night guys keep up the good work.
Went to the February entertainment night. Accommodation, food, service and entertainment were second to none. Staff where polite and very friendly and we intend to have many more visits to the Rufford Arms.
Stayed the night party of ten. The staff were really lovely and made us feel welcome straight away.The food was excellent and the rooms were really fresh and modern. The lady who served our breakfast was so lovely.Thankyou to all who made the stay at the Rufford Arms so enjoyable
Recent stay in the Rufford Arms lovely clean spotless room, great friendly staff!!! Would re book again great value. I would recommend this hotel to any of my friends or family. Will certainly try the restaurant on our next visit.
I was invited to have lunch yesterday by the Tarleton Ladies luncheon club. I had never eaten in your restaurant before, but can honestly say, that it was an excellent meal and the service was impeccable, friendly but discreet. The food was cooked beautifully, the vegetables slightly al dente as they should be and everything hot and delicious. The crème brulee was smooth and rich with a lovely crisp caramel, yummy! Thanks Janet
We went to The Rufford Arms Hotel for the monthly entertainment night on Friday 28th June. The food was delicious, as it always is. The staff are always friendly and helpful, nothing is too much trouble.
We brought a party of 33 from Holy Trinity, Tarleton, Mothers Union, with partners and friends, and the party menu was great. Our members include people in the food and hospitality business, and there was universal approval of the menu, the presentation, and the service. We\’ll be back as individuals and recommend The Rufford Arms for intimate occasions, for meals with friends, and for large groups. Sue & Ian
Spent my 40th birthday party at the rufford what an amazing and fabulous night, the staff are wonderful made everyone welcome the meal was truly amazing family and friends were so thrilled with a perfect night food was out of this world we all had a lovely night thank you all xx rooms clean and fab breakfast was yum yum
Have just returned from a 2 night stay at this superb hotel. We cannot fault a single thing. The rooms were very comfortable and extremely clean. The food was excellent with a very varied menu. The staff were all attentive, very pleasant and immaculately turned out. 10 out of ten in every department and certainly 5 star.
This was my second visit to the Rufford Arms as I had a lovely experience the first time .We were not disappointed,great food ,great rooms and lovely staff who have obviously been picked for their skills and fantastic customer service. Thankyou
Thank you for a superb meal last night, it was flawless, absolute perfection! The staff here are so friendly and the whole establishment is spotless, we will return with great enthusiasm confident that we will be impressed with every visit!
Enjoyed Fri 26th Sep overnite Stay Food Excellent Bed Comfy Staff Brill Spotlessly Clean Certainly Stay here Again.We celebrated our Ruby Wedding here.
1st time here and hopefully I’ll get back soon. Food was delicious and the service was fantastic even though the restaurant was full. I have special dietary requirements which were catered for having notified in advance. Most restaurants inform me of potential allergens but don’t go out of their way to amend menu items to suit me. Thanks for a fabulous meal.
Although we had eaten in the Restaurant before- Great food very reasonably priced. We stayed two nights at the Hotel over Christmas– – Just what we needed– Our en-suite, double room on the ground floor was spacious and very clean., yet cosy at the same time- perfect- Sue and the staff are so friendly and welcoming;. Nothing seemed to ‘faze them’ We thoroughly enjoyed our ‘brief stay’ -We ate in the Restaurant Christmas Eve & Christmas Day- Food out of this world.. Excellent. We will definitely be revisiting.
Excellent new years eve, food was excellent, staff were a credit to the hotel nothing was too much trouble, accommodation was lovely, will definitely be back, thank you all.
It’s always a pleasure to visit The Rufford Arms both for accommodation and the excellent quality of the food and exemplary service in the restaurant. My wife & I visited last night for a meal with my brother and his wife and we selected from the Sunday Lunch menu. The food was superb, beautifully presented with offers of more vegetables if they were required. We really couldn’t ask for better. In addition the dessert choices on offer were mouth-watering and I found it hard to choose. Well done to all the staff and I shall look forward to another visit in the not too distant future. We did it again…. We were last one’s out at 10pm!
Had a lovely evening with colleagues from work. We had pre-booked food from the ‘Party Menu’ and everyone was thrilled with the food. A number of people chose the lamb shank and it was delicious!! All the staff were friendly and no request was too much bother, even when one member of the party asked to change their order at the last minute. We will be visiting the Rufford Arms again, Thanks to Sue and all the staff.
Thank you for another great stay at your hotel. As usual everything perfect, staff, food, rooms and cleanliness . Love deal is fantastic value.
Been here several times, either for functions, parties or just lunch. A welcoming atmosphere every time and absolutely superb food. Highly recommended by myself, my colleagues and my friends.
Stayed for one night, excellent service, food and more importantly staff, who were happy and ready to go extra mile to ensure all our requirements were met. Very relaxing and comfortable, welcoming atmosphere. Thoroughly looking forward to my next visit.
Thank you for turning a birthday meal into a memorable evening. Everything was perfect; the food, staff, service but the finale was when dessert arrived decorated in such a beautiful way, it was too good to eat! Needless to say this made a wonderful lady feel very special indeed. Nothing was too much trouble. Thank you again. Highly recommended.
This is our 4th stay at the Rufford Arms Hotel. As always it was a 5* experience, from the comfortable, clean bedrooms to the excellent food served by excellent staff. already looking forward to our next visit.
We regularly come here for food. The staff are friendly, and the lady owner always welcomes us and has time to chat. The food is delicious and reasonably priced.
We stayed overall for 14 nights while waiting to move into our new home. All the staff were amazing they attended to all our needs. Food and drink was excellent. We would recommend this hotel for accommodation and food and drink.
Arrived today Sunday 5/12/2016 party of 12 plus toddler and baby for a family get together as dad had not been to well, from start to finish the service and food were to die for, nothing to much trouble , staff always eager to help , plus happy faces , which is a bonus as they enjoy there jobs , not rushed at all which was great. Plenty of time in between sittings , food was spectacular lots of differentfood choices with little twist , definitely 10/10 for everything .well done everybody and happy Christmas
Submit your review